Shipping Policy

Thank you for shopping with Darwaish.

Order Processing

All orders are processed within 1 to 3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

During high-volume periods, product launches, or promotional events, processing times may be slightly extended.

Shipping Times

Delivery times vary depending on your location and the shipping option selected at checkout. Estimated delivery times are provided as a guide only and are not guaranteed.

Shipping Confirmation

Once your order has shipped, you will receive a confirmation email with tracking information, where available.

Delays

Darwaish is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, incorrect shipping details, or other circumstances outside our control.

Incorrect Address

Please make sure your shipping information is accurate before placing your order. Darwaish is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at darwaishnyc@gmail.com.

Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, Darwaish is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly. You may also email us at darwaishnyc@gmail.com, and we will do our best to assist.

Customs and Duties

For international orders, customs duties, taxes, and import fees may apply depending on your country. These charges are the responsibility of the customer.

Contact

If you have any shipping-related questions, please contact us at darwaishnyc@gmail.com.