FAQs

Frequently Asked Questions

1. What does Darwaish sell?

Darwaish offers premium streetwear apparel, including embroidered T-shirts, sweat suits, jackets, and other selected pieces designed with a minimal and bold identity.

2. How do I know which size to order?

Please refer to the size information provided on each product page before placing your order. If you need help choosing the right size, email us at darwaishnyc@gmail.com.

3. Are your pieces true to size?

Fit may vary slightly depending on the product style. We recommend reviewing the product description and size guidance on each item before purchasing.

4. How long does shipping take?

Orders are typically processed within 1 to 3 business days. Delivery times may vary depending on your location and shipping method selected at checkout.

5. Do you ship internationally?

Shipping availability depends on the destination entered at checkout. If you have questions about shipping to your country, contact us at darwaishnyc@gmail.com.

6. Can I change or cancel my order after placing it?

If your order has not yet been processed, we may be able to assist. Please contact us as soon as possible at darwaishnyc@gmail.com. Once an order has been processed or shipped, changes may no longer be possible.

7. Do you accept returns or exchanges?

Yes, we accept eligible returns and exchanges according to our Return & Exchange Policy. Items must be unused, unworn, and in original condition.

8. What if I receive a damaged or incorrect item?

If you receive a damaged, defective, or incorrect item, please email us at darwaishnyc@gmail.com within 7 days of delivery with your order number and clear photos of the issue.

9. How can I contact Darwaish?

You can reach our support team at darwaishnyc@gmail.com.

10. How can I stay updated on new drops?

Follow our store and subscribe to updates for information on new releases, restocks, and exclusive drops.